1. Returns & Exchanges
Please inspect items immediately upon receiving. Read conditions below carefully before inquiring about returns and exchanges.
- All returns are subject to a 20% re-stocking fee.
- Items you wish to return MUST be approved prior to your return. Contact us for a RMA NUMBER and specify your reason for return. All return inquiries must be sent to us within 7 days of receiving your order.
- Approved Returns MUST be sent back to us within 7 days of receiving your RMA NUMBER.
- Returned items must be in brand new condition.
- Shipping, handling, and transaction fees are non-refundable.
- No returns are allowed on special order items. NO EXCEPTIONS.
- Please contact us if inquiring about an exchange.
- Exchanges are subject to second shipping charges unless there was a mistake made on the order.
Prices are subject to change without notice. In the event of a price change, Koncrete Jungle will notify you and obtain your approval before processing or cancelling your order.
3. Track status of your order
Koncrete Jungle will contact you via phone call and/or e-mail if an item you ordered is currently unavailable or backordered. We will obtain your approval if you wish to keep an item on backorder or if you wish to cancel your order. We ship backordered items immediately once they become available.
- Koncrete Jungle will never charge your account until your order is ready to ship.
- Please contact us if you would like to check availability of an item prior to making an order.
4. Special Orders
Items are considered special order, if they are not normally stocked in our facility.
- Please contact us if you would like to inquire about making an order.
- Special orders will require a deposit.
- No returns on special orders. NO EXCEPTIONS.
We do not require visitors to reveal any personally identifying information in order to access our website. However, visitors who do not wish to, or are not allowed by law to share personally identifying information, may not be able to access certain areas or participate in certain activities (ex. making a purchase or entering a promotion) which require registration.
Although information may be required to purchase products from our website, visitors provide information on a voluntary basis only. Generally, we may ask to collect personal information about you to provide the following services:
- Making purchases from our online store.
- Tracking of specific orders that have been made.
- Responses to questions or comments sent through our website.
Collection of personal information for these services may include the collection of your name, address, telephone number, email address, and/or credit card number. Koncrete Jungle will NOT, in any way, shape, or form, disclose your information outside of the activities you participate here within.
The Koncrete Jungle website is secure and uses SSL technology for all areas requiring payment transactions and information pertaining therefore.
Koncrete Jungle may amend these terms and conditions at any time. User's continued use of this website constitutes acceptance of the terms and conditions stated at the time of use.
CAR AND ENGINE MODIFICATIONS CAN RESULT IN INJURY AND MAYBE DEATH. Any modifications done to your car, or any circumstances consequential, are made AT YOUR OWN RISK. Contact your car's manufacturer to determine whether or not your modifications affect your safety, vehicle warranty, performance, and anything else related to your automobile. Koncrete Jungle holds no liability in any damages (DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPT OR OTHERWISE) occurring to you, your vehicle, or any other persons or property.
Contact your local authorities to find out what modifications are allowed and which are illegal on public highway. Most parts have are intended for off-road use only. Federal and many State laws prohibit the removal, modification, or rendering inoperable of any device using or element of design affecting vehicle emission or safety in a vehicle used on a public highways. If such laws are violated, Buyers are subject to fines and/or penalties issued by the state or local government where the violation occurs. All headlights and clear lighting products are for off-road use only unless otherwise specified by local regulations.
UNLESS EXPRESSLY STATED OTHERWISE, KONCRETE JUNGLE PROVIDES THIS SITE CONTENT "AS IS" AND "AS AVAILABLE" AND WITHOUT WARRANTIES OR ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT ALLOWABLE BY LAW. THIS INCLUDES THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL KONCRETE JUNGLE OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS WEBSITE, EVEN IF KONCRETE JUNGLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.